HVAC-R Service Calls Video Series consists of twelve videotapes intended to teach the basics of servicing HVAC-R equipment. The tapes move from general principles of troubleshooting methods and procedures to working with specific types of equipment. Each tape is presented as an actual service call, giving the student insight into authentic job situations. Customer service and safety are always stressed, with certain basic troubleshooting steps presented as universals. The tapes are designed to show the student the steps needed to find the problem, not to detail specific repairs. Each video allows instructors to facilitate discussions through the logical breaks found throughout. Written review questions are also provided to help track student performance and assimilation of the information. The series provides an excellent visual introduction to the most common problems facing today's HVAC-R technician.